Support
Get help with mirroring, billing, and your account. Chat with our AI assistant or reach the team by email.
General
hello@alphamirror.trade
Product questions & feedback
Support
support@alphamirror.trade
AI-assisted email replies
Billing
billing@alphamirror.trade
Pro, invoices & receipts
Live chat
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Frequently asked questions
- What is Alpha Mirror?
- Alpha Mirror identifies top on-chain traders by risk-adjusted ROI and lets you mirror their DEX swaps in paper or live mode. Your funds stay in your own wallet.
- What is the difference between paper and live mirroring?
- Paper mode simulates trades when we detect alpha-wallet activity — no funds move. Live mode (Pro) submits on-chain transactions via your approved USDC allowances on Base mainnet, scaled to your per-trade and daily caps.
- How much does Pro cost?
- Pro is $29/month via Stripe, plus a 0.5% platform fee on each mirrored live trade. Paper mirroring is free (up to 3 mirrors on Free, more on Pro).
- How do I cancel Pro?
- Manage your subscription in the Stripe customer portal (link in your receipt email) or email billing@alphamirror.trade with the email used at checkout.
- Where are my receipts and invoices?
- Stripe emails receipts and monthly invoices automatically. For billing questions, contact billing@alphamirror.trade.
- Is this financial advice?
- No. Alpha Mirror is a tooling platform. Past performance does not guarantee future results. Only mirror amounts you can afford to lose.
- How do I stop mirroring?
- Pause mirrors in your dashboard or revoke token allowances in your wallet to stop execution immediately.
- Which chains does mirroring use?
- The leaderboard indexes elite traders on Ethereum, Base, Arbitrum, Polygon, Unichain, Linea, Blast, Optimism, and BSC. Paper mirrors can simulate activity on any indexed chain. Live on-chain execution runs on Base mainnet via MirrorRouter only. Your dashboard shows the active execution network.
- Is alphamirror.trade production or testnet?
- The website, support, and Stripe Pro billing ($29/mo) are production. Live on-chain mirroring uses real funds on Base mainnet. Paper mode is always simulated.
See also How it works and Pricing.